Influence of Leader-Member Exchange, Perceived Organizational Support, Papua Ethnic Culture and Organizational Citizenship Behavior toward Employee Performance of Workers
in
Papua Provincial Secretary Office
(dimuat di Journal of Business and Management (IOSR-JBM, India 2012)
Abstract: Objective for this study is to analyze
and finding out the influence
of leader-member exchange,
perceived organizational support and culture (Papua ethnic
culture) toward organizational
citizenship behavior
and its impact toward employee’s performance. Access sample consist of 300 Papua-ethnic employees which has the opportunity to work for Papua Provincial
Secretary Office. This study used statistical descriptive analysis to determine
characteristic of respondent
for each variables indicator. Meanwhile, to test relationship between variables, statistical descriptive analysis method and SEM with AMOS 6 approach
was used. Result from this study has proven that good leader-member exchange is not yet able to form organizational citizenship behavior and improving
employees’ performance. For organizational support perception,
culture (Papua ethnic culture) in partial is able to improving employees’ performance through organizational citizenship behavior. In additional, results also showed that in order to enhance
work discipline and better work ethos of employees,
leader should consider local culture,
communication and work commitment
factors.
Key Words: Leader-Member Exchange, Papua Ethnic Culture, Organizational Citizenship Behavior, Perceived Organizational Support, Employees Performance
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